About S&L’s Diner

Our Mission & Core Values

S&L’s Diner is the first restaurant in Hoan Kiem, Hanoi that represents young locals and expats with the total experience of a classic American Diner. We offer high quality American favorites while providing excellent customer service in a comfortable and authentic American style diner where everyone is happy, including customers and team members.

High Quality
We have high standards and our goal is to sell the highest quality natural and organic products available. We evaluating the ingredients, freshness, safety, taste, nutritive value and appearance of all of the products we carry.
Excellent Customer Service
We satisfy, delight and nourish our customers. We want to meet or exceed their expectations on every dining experience.

Innovation 
Creativity is in our blood. We are constantly finding new ways to innovate and introduce American favorites to Hanoi locals and expats, in the most comfortable and authentic yet creatively designed retro-urban American Diner possible.

Great Work Environment  
We support team member happiness and excellence. We strive to create a work environment where motivated team members can flourish and succeed to their highest potential.